Frequently Asked Questions
Find answers to common questions about our services, data handling practices, and how we work with research partners.
Data Processing
How do you handle research data?
All research data is processed with strict confidentiality protocols. We use encrypted transfers, secure storage systems, and access controls to ensure your data remains protected throughout our engagement.
Where is data stored and processed?
Data is processed on secure infrastructure located in Canada. We comply with applicable data protection regulations and can discuss specific requirements for your organization.
How long do you retain project data?
Project data is retained only for the duration necessary to complete the analysis and deliver results. Upon project completion, data can be securely deleted or returned according to your preferences. Specific retention terms are outlined in project agreements.
Can you work under NDA or specific data agreements?
Yes. We routinely work under NDAs and can accommodate specific data handling requirements. Please contact us to discuss your organization's needs.
General
What types of projects do you work on?
We specialize in computational bioinformatics and molecular analysis projects. This includes target prediction, binding affinity analysis, and custom analytical workflows for pharmaceutical and biotech research.
How do I get started with a project?
Reach out through our contact form with a brief description of your project. We'll schedule an initial consultation to understand your needs and discuss how we can help.